Kindly review our updated billing policies and procedures prior to attending your appointment. Questions can be sent to info@wholetherapy.ca
View Billing Policies and Procedures
Wholetherapy is a Veterans Affairs Canada (VAC) registered provider. We bill VAC directly. You focus on the work, not the paperwork.
If you've been approved by VAC for mental health services related to a service-connected condition, the following are typically covered.
The process is more straightforward than it sounds. Here's what to expect.
A lot of therapists mean well. Fewer actually understand what it's like to have your nervous system stuck in a state of readiness for years, or to watch what most people will never see. Our clinicians who work with veterans, currently serving members, and first responders bring specific training in operational trauma, moral injury, and the cultures these communities come from.
We've done this work long enough to know it's not about pushing or fixing. It's about steady, careful work with someone who isn't flinching from what you've carried.
Mitzi Mitchell is our Clinical Specialist for military, Veteran, and RCMP clients — EMDR trained, with deep experience supporting serving and former members through operational stress injuries, trauma, and the transition to civilian life. She is the only clinician on our team able to work across every coverage stream we accept — including VAC, CAF, RCMP, NIHB, and most private insurance — so there's no coverage guesswork.
We'll handle the verification and billing. You focus on the work.