Kindly review our updated billing policies and procedures prior to attending your appointment. Questions can be sent to info@wholetherapy.ca

View Billing Policies and Procedures
Fees & Access

Financial Hardship Program

We hold a small number of reduced-fee spaces, and a few no-fee spaces, for clients in treatment who can’t afford to carry on at our standard fee. The point of it is to keep treatment going through a difficult financial stretch.

Spaces are limited, and every arrangement is approved by both your therapist and the clinic, so we can’t always say yes.

How it works

Raise it with your therapist. They put the request forward and the clinic reviews it. You’ll hear back within 14 business days.

There’s no form, and we won’t ask for pay stubs or tax returns. We will ask what’s changed for you.

If a space is available, we set the reduced fee before your next session. It runs for 3 months or 10 sessions, whichever happens first. You and your therapist can reevaluate your clinical and financial situation at that time.

If you have insurance

You can be on a reduced fee and still use your plan. We bill your plan the reduced fee, and you pay whatever your plan doesn’t cover.

Asking won’t change anything about your care.